These terms and conditions govern your use of the Frenzo Printing website and any products, services, or content provided by Frenzo Printing. By using our Website or Services, you agree to these Terms. If you do not agree with these Terms, please do not use our Website or Services.
1. Privacy Policy
- Your use of our Website and Services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
2. Use of Website and Services
- You may use our Website and Services for lawful and legitimate purposes only.
- You agree not to engage in any activities that may disrupt or interfere with the functioning of our Website or Services.
3. Intellectual Property
- All content, logos, designs, and other materials on our Website and Services are protected by copyright and intellectual property rights. You may not reproduce, distribute, or use these materials without our prior written consent.
4. Product Descriptions
- We make every effort to ensure the accuracy of product descriptions, but we do not guarantee that product descriptions are error-free. We reserve the right to correct any errors and omissions at any time.
5. Pricing and Payments
- Prices for products and Services are subject to change without notice. We are not responsible for typographical errors or inaccuracies in pricing information.
- Payment for orders must be made in full before products are shipped or Services are rendered.
6. Return and Refund Policy
- Eligibility for Refunds
A refund will only be considered if the service is not delivered within the agreed-upon timeframe due to an error on our part. All refund requests must be submitted within 1 day after the expected delivery date. - Non-Refundable Conditions
- Refunds are not available in the following situations:
- Payments that have already been made or orders that are in the process of being fulfilled.
- Orders where materials are damaged due to external factors during transportation, such as exposure to rain or other environmental conditions.
- If the product or service is completed as per the specifications provided by the customer.
7. Limitation of Liability
- Frenzo Printing shall not be liable for any direct, indirect, special, or consequential damages resulting from your use of our Website or Services.
8. Termination
- We reserve the right to terminate your access to our Website and Services at our discretion, without notice, if you violate these Terms.
9. Changes to Terms
- We may update or modify these Terms at any time. Your continued use of our Website and Services after any changes indicates your acceptance of the revised Terms.
10. Contact Information
- If you have any questions or concerns about these Terms or our Services, please contact us at info@frenzo.co.tz